Terms of Service

Last updated: 4 July 2026

1. About Verafy

Verafy is a trading name of Verafy Ltd, a company registered in England and Wales (Company Number: 17310891), with its registered office at 66 Paul Street, London, EC2A 4NA.

Verafy operates an intelligence platform at verafy.uk that provides automated due diligence, director risk scoring, and business intelligence services using publicly available data from Companies House and other public sources.

2. Acceptance of Terms

By creating an account, accessing, or using the Verafy platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use the platform.

These terms apply to all users, including individuals, businesses, and organisations accessing the platform on a subscription or pay-per-use basis. By ticking the acceptance checkbox at registration, you confirm you have read, understood, and agreed to these terms. The date and version of the terms you accepted is recorded on your account.

3. Business Use Only

The Verafy platform is intended solely for business and professional use. By registering for an account you confirm that you are acting in the course of a business, trade, or profession and not as a consumer.

As a result, the consumer protection provisions of the Consumer Rights Act 2015 — including the 14-day right to cancel digital content contracts — do not apply to your use of Verafy. Refund eligibility is governed exclusively by section 5 of these terms.

You must be at least 18 years old to create an account or use the platform. By registering, you confirm that you meet this age requirement. Verafy reserves the right to terminate any account found to belong to a person under 18.

If you are not authorised to enter into contracts on behalf of a business, you must not create an account or use the platform.

4. The Service

Verafy provides the following services through its platform:

  • Automated phoenix risk scoring of UK companies and directors
  • Director appointment history and network analysis
  • Companies House data search and enrichment
  • Gazette notice and tribunal judgment search
  • Deal Room CRM for pipeline management
  • PDF intelligence report generation

All data presented by Verafy is sourced from publicly available records including Companies House, The London Gazette, and BAILII. Verafy does not create, fabricate, or alter any underlying data.

Beta and experimental features may be made available from time to time and are clearly labelled as such. Beta features are provided without warranty, may change or be withdrawn at any time without notice, and do not form part of the core service commitment. No refunds or service credits will be issued in connection with the withdrawal of a beta feature.

No uptime guarantee or service level agreement is provided. Verafy makes no warranty that the platform will be available at any particular time or without interruption. Planned or unplanned downtime does not entitle you to a refund or service credit. Where the platform depends on third-party data sources (including Companies House, The London Gazette, or BAILII), Verafy accepts no liability for their unavailability or errors.

5. Subscriptions and Payment

Access to Verafy is provided on a subscription basis. Current pricing is displayed at verafy.uk. Subscriptions are billed monthly or as a one-off 24-hour access pass.

  • Monthly subscriptions renew automatically until cancelled
  • A 3-day free trial is available on monthly plans — no charge until the trial ends
  • You may cancel at any time through your account settings
  • No refunds are provided for partial months already paid
  • All prices are shown exclusive of VAT where applicable
  • Once you have performed any company scan, search, or data lookup using the Verafy platform, you are no longer eligible for a refund for that billing period. By using the platform's data services you are consuming the core value of your subscription, and refunds will not be issued regardless of how much of the billing period remains. This applies equally during any free trial period where a chargeable plan has been accessed.
  • Free trials are limited to one per individual and one per business entity. Creating multiple accounts — whether under different email addresses, company names, or any other means — to obtain additional free trials constitutes a material breach of these terms. Verafy reserves the right to immediately terminate all associated accounts and charge the full subscription fee for any trial period found to have been obtained fraudulently.

Payments are processed securely by Stripe. Verafy does not store your card details.

6. Acceptable Use

You agree to use Verafy only for lawful purposes. You must not:

  • Use the platform to harass, defame, stalk, or harm any individual or business
  • Use the platform to investigate, profile, or target individuals on the basis of protected characteristics under the Equality Act 2010
  • Republish, resell, or redistribute Verafy reports or data without written permission
  • Attempt to scrape, reverse engineer, or extract data from the platform in bulk
  • Share, sell, or otherwise transfer your account credentials to any third party. Each account is for the sole use of the registered individual. Credential sharing is a material breach of these terms and may result in immediate account termination without refund.
  • Use automated scripts, bots, or non-human tools to query the platform at a rate or volume that exceeds normal human use. Verafy applies rate limiting at the network level; circumventing these controls or using the platform in a manner consistent with automated bulk data extraction is prohibited and may result in immediate suspension.
  • Use the platform in any way that violates applicable law including GDPR and data protection legislation
  • Present Verafy intelligence reports as legal or financial advice to third parties
  • Use the platform to build, train, or supplement a competing product or data service

7. Communications and Marketing

By creating an account, you agree to receive transactional emails from Verafy including account verification, billing notifications, password resets, and service-related announcements. These emails are necessary for the operation of your account and cannot be opted out of while your account remains active.

Where Verafy sends marketing or promotional emails, you will be given a clear opportunity to opt out in each message. You may also update your communication preferences at any time via your account settings or by emailing support@verafy.uk.

Verafy complies with the Privacy and Electronic Communications Regulations 2003 (PECR). We will not send unsolicited marketing messages and will honour all opt-out requests promptly.

8. API Access

Certain subscription tiers include access to the Verafy API via personal API keys generated in your account settings. API access is subject to the following conditions:

  • API keys are personal and non-transferable — sharing or selling API keys is prohibited and constitutes a breach of these terms
  • Rate limits apply to API access in the same way as platform access; circumventing rate limits is prohibited
  • You may not use API access to build or operate a service that resells or redistributes Verafy data to third parties
  • If you suspect your API key has been compromised, you must revoke it immediately via your account settings and notify us at support@verafy.uk
  • Verafy reserves the right to revoke API access at any time for breach of these terms or suspected abuse

9. Disclaimer — Not Legal or Financial Advice

Verafy provides intelligence and information tools only. Nothing on the Verafy platform constitutes legal advice, financial advice, or investment advice.

Risk scores, flags, and reports generated by Verafy are based on publicly available data and automated analysis. They are intended to assist due diligence — not replace it. You should always conduct your own independent legal and financial review before making any business or investment decision.

Verafy makes no warranty that data sourced from Companies House or other public sources is complete, accurate, or up to date. Public records may contain errors or omissions beyond our control.

10. Limitation of Liability

To the fullest extent permitted by law, Verafy Ltd shall not be liable for any:

  • Loss of profit, revenue, or business opportunity
  • Indirect, consequential, or special damages
  • Decisions made based on intelligence reports or risk scores generated by the platform
  • Inaccuracies in data sourced from third-party public records
  • Loss or damage arising from platform unavailability, downtime, or data source failures

Our total liability to you in any circumstances shall not exceed the amount you have paid to Verafy in the 3 months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Verafy Ltd and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or in connection with:

  • Your use of the platform in breach of these terms
  • Any decision made by you or a third party in reliance on data or reports obtained from the platform
  • Your violation of any applicable law or third-party rights
  • Any misrepresentation of Verafy data or reports to a third party

12. Force Majeure

Verafy shall not be liable for any failure or delay in providing the platform or its services where such failure or delay results from circumstances beyond our reasonable control, including but not limited to:

  • Unavailability or errors in third-party data sources (Companies House, The London Gazette, BAILII, or others)
  • Internet or telecommunications failures
  • Acts of God, fire, flood, or natural disaster
  • Government action, legislation, or regulatory requirement
  • Cyberattacks, DDoS events, or infrastructure failures outside our control

In such circumstances, Verafy will endeavour to restore service as quickly as reasonably practicable. No refunds or service credits will be due for outages attributable to force majeure events.

13. Intellectual Property

The Verafy platform, its software, design, branding, and scoring methodology are the exclusive intellectual property of Verafy Ltd. You are granted a limited, non-exclusive, non-transferable licence to use the platform for your own internal business purposes only.

You may download and share PDF reports generated by the platform for internal due diligence purposes. You may not republish or commercialise them without written consent from Verafy Ltd.

Feedback and suggestions. If you submit any feedback, bug reports, feature requests, or other suggestions regarding the platform, you grant Verafy Ltd a perpetual, irrevocable, royalty-free licence to use, reproduce, modify, and incorporate that feedback into the platform or any other product, without any obligation to compensate you or acknowledge the contribution.

14. Assignment

Verafy Ltd may assign, transfer, or sub-contract any of its rights or obligations under these terms at any time, including in connection with a merger, acquisition, or sale of all or part of its business, without notice to you.

You may not assign, transfer, or sub-licence your rights under these terms or your account to any third party without the prior written consent of Verafy Ltd.

15. Termination and Inactivity

Verafy reserves the right to suspend or terminate your account at any time if you breach these terms, engage in fraudulent activity, or use the platform in a manner that causes harm to others or to Verafy Ltd.

Account inactivity. If your account shows no login activity for a continuous period of 12 months or more, Verafy may send a notice to your registered email address and, if no response is received within 30 days, delete the account and all associated data. This does not affect any active paid subscription, which must be cancelled separately before inactivity deletion can apply.

You may close your account at any time by contacting support@verafy.uk.

16. Severability and Entire Agreement

If any provision of these terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from these terms and the remaining provisions shall continue in full force and effect.

These terms, together with our Privacy Policy, constitute the entire agreement between you and Verafy Ltd in relation to your use of the platform and supersede all prior representations, agreements, or understandings, whether written or oral.

Any failure by Verafy to enforce any provision of these terms shall not constitute a waiver of our right to enforce that provision at a later time.

17. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Changes to These Terms

We may update these terms from time to time. We will notify you of material changes by email or by displaying a notice on the platform. Continued use of Verafy after changes constitutes your acceptance of the updated terms.

19. Contact

For any questions regarding these terms, please contact:

Verafy Ltd

66 Paul Street, London, EC2A 4NA

Company No. 17310891

support@verafy.uk